This article is for Parents looking to delete their SplashLearn account. Deleting your account permanently removes all child profiles, learning progress, and associated data. This action cannot be undone.
⚠️ Before you begin:Parents with an active trial or subscription do not have the option to delete account, they can chat with us to get help. This option is not available on the Android app; use the website instead.
[tab-start: Website]
- Click Parent.
- Click Settings.
- Scroll down and click Delete Account.
- Click Delete Account again on the confirmation page.
- Enter the verification code on the next page.
Didn't receive the verification code? Troubleshoot verification issues.
[tab-start: iOS App]
- Tap the profile icon at the top-right corner.
- Tap Settings.
- Tap Delete Account.
- Tap OK to confirm.
- Enter the verification code on the next page.
Didn't receive the verification code? Troubleshoot verification issues.
[tab-end]
✅ Done:
Your parent account and associated has been deleted.
FAQ / Troubleshooting
[accordion-start: I want to switch between a parent and teacher account, so what should I do?]
Switching account roles requires deleting your existing account and creating a new one with the correct role. Follow the steps above to delete your current account, then create a new parent account → or sign up as a teacher.
[accordion-start: I just want to stop receiving emails, so do I need to delete my account?]
No. You can unsubscribe from SplashLearn emails directly from your account settings without deleting your account. See: How do I unsubscribe from SplashLearn emails? →
[accordion-end]