How do I add, delete, or switch child profiles on SplashLearn?

ℹ️ If you’re a teacher managing your class roster, visit the Class Roster Settings articles →

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How do I add another child profile?

⚠️ Before you begin:

An active subscription is required to add another child profile. You can add a maximum of 3 child profiles per account.

Need to subscribe first? Subscription guide →

Adding a child via teacher invite? Classroom-linked sign-up →

[tab-start: Website]

1. Click Parent at the top-right corner of your dashboard.
2. Go to Settings.
3. Tap Add Player.
   You’ll see a screen to enter your child’s name and personalize their profile.

[tab-start: App]

1. Tap the student avatar at the top-left corner.
2. Tap Add Profile and enter details on the next page.
   Already have two profiles? Tap Switch Profile first, then tap Add Profile.

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✅ Done:

Your new child profile has been added to your account.

How do I delete a child profile?

⚠️ Before you begin:
Deleting a profile is permanent. All learning progress and activity history for that child will be removed and cannot be recovered.

• This option is only available on the website, not the app.
• You’ll need at least 2 child profiles on your account to see the delete option.

1. Click Parent at the top-right corner.
2. Click Settings.
3. Click Delete child under the profile you want to remove.

✅ Almost done:

You’ll be taken to a confirmation screen. Once confirmed, the profile and all its data are permanently deleted.

How can I switch between my children's profiles?

⚠️ Before you begin: 
You’ll need at least 2 child profiles under your account to switch between them.

1. Tap your child’s avatar at the top left of the dashboard.
2. Click Switch Profiles.

✅ That’s it — you can now switch back anytime following the same steps.

FAQ / Troubleshooting

[accordion-start: My child logged in on a new device using a verification code and was logged out of the old device. Why did this happen?]

You can sign in on only one device at a time using the verification code sign-in method, as it supports only one active session. For a smoother experience — especially with multiple child profiles — sign in using your registered email address and password.

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