How do I set up and use my classroom-linked account?

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How do I set up a classroom-linked account?

⚠️ Before you begin:

Your child's teacher will share access via one of three methods: a teacher invite email, a home access link, or a printed home access letter. Identify which you received and follow the matching steps.

[tab-start: Teacher Invite Email]

1. Open the Parent Invitation Email in your inbox and click Set Up Home Access.
2. Enter your email address and click Continue.
3. Complete the email verification.
   Didn't receive the verification code? Troubleshoot verification issues.
4. Select Continue with limited access to see assigned content only, or Start a 7-day free trial for full access.

[tab-start: Home Access Link]

1. Open the home access link your teacher shared.
2. Select your child's student profile.
3. Enter the student's class password and click Verify student.
4. Enter your email address and click Continue.
5. Complete the email verification, set your password, and click Done.
   Didn't receive the verification code? Troubleshoot verification issues.
   
6. Select Continue with limited access to see assigned content only, or start a 7-day free trial for full access.

[tab-start: Home Access Letter]

1. Scan the QR code on the letter, or open the link printed on it. 
2. Enter your email address and click Continue.
3. Complete the email verification and set your password.
   Didn't receive the verification code? Troubleshoot verification issues.
4. Select Continue with limited access to see assigned content only, or start a 7-day free trial for full access.

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✅ Done:

Your classroom-linked account is set up. Your child can now access teacher assigned activities at home for free.

How do I add a child to an existing classroom-linked account?

⚠️ Before you begin:

You can add up to three student profiles under one classroom-linked account. Your child's teacher must share a new invite email, home access link, or home access letter for the additional child.

You cannot add a co-parent or second email address to the same account.

[tab-start: Teacher Invite Email]

1. Click Set Up Home Access in the teacher invite email.
2. Enter your existing registered email address and click Continue.
3. Enter your account password and log in to your account.
4. Click Link as new profile to add the child, or Replace profile to replace an existing one. 
   Replacing a profile permanently deletes the existing student's data and progress — this cannot be undone.
5. Select Continue with limited access to see assigned content only, or start a 7-day free trial for full access.

[tab-start: Home Access Link]

1. Open the home access link your teacher shared.
2. Select the student profile you want to add.
3. Enter your existing registered email address and click Continue.
4. Enter your account password and log in to your account.
5. Click Link as new profile to add the child, or Replace profile to replace an existing one. 
   Replacing a profile permanently deletes the existing student's data and progress — this cannot be undone.
6. Select Continue with limited access to see assigned content only, or start a 7-day free trial for full access.

[tab-start: Home Access Letter]

1. Scan the QR code or open the link in the letter.
2. Enter your existing registered email address and click Continue.
3. Enter your account password and log in to your account.
4. Click Link as new profile to add the child, or Replace profile to replace an existing one. 
   Replacing a profile permanently deletes the existing student's data and progress — this cannot be undone.
5. Select Continue with limited access to see assigned content only, or start a 7-day free trial for full access.

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✅ Done:

The new child profile has been added to your classroom-linked account. You can switch between child profiles at any time from the parent dashboard.

FAQ / Troubleshooting

[accordion-start: I'm seeing an "Already added 3 students" error. What should I do?]

Classroom-linked accounts support a maximum of three student profiles.

1. Remove an existing student profile to free up a slot.
2. Create a new classroom-linked account if you need to manage more than 3 students.

[accordion-start:I'm seeing an "Unable to link your account" error. What should I do?]

This error usually means your account was created on a different platform than the one you're trying to use.

• On iOS, classroom-linked accounts work only with the SplashLearn: Kids Learning App. Other iOS Grade apps will show a "We're not ready for you" error with the same login.
• If you signed up on the website, you can use the same credentials on the iOS or Android app. Once you log in to one app, your account links to that platform.

[accordion-start: My child's assignments aren't showing under "From Your Teacher." What should I do?]

Assignments disappear when your child completes them or when the teacher marks them as done. If assignments are still missing, contact your child's teacher directly — they can verify the status and reassign if needed.

[accordion-start: I accidentally added the wrong student profile. Can I fix this?]

Start a chat with our support team so they can remove the incorrect profile and guide you through relinking to the correct one.

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