Do parents get charged after canceling SplashLearn trial/subscription?

SplashLearn believes in transparency and wants to ensure the seamless cancellation of your trial or subscription. Rest assured, you can cancel anytime without any additional fees. 

If you've canceled your subscription and were still charged, a few factors could be at play. Let's take a closer look at them:

1. Check Multiple Accounts: You may have an active subscription under a different SplashLearn account. To resolve this, we recommend reviewing all your accounts to ensure no active subscriptions. Double-checking can help avoid any confusion or unintended charges.

2. Timing of Cancellation: If you canceled your subscription after the renewal date and time, the cancellation may have been processed after a specific period to avoid charging you for the upcoming billing cycle. This practice is in place to ensure that you are not billed for any unintended periods and to prevent any unexpected charges.

At SplashLearn, your satisfaction is our top priority. We strive to provide the best possible experience for all our users.

If you decide to cancel, we respect your decision and want to make the process as smooth as possible. However, if you ever choose to return, we'll welcome you back with open arms.

If you still face any challenges, need additional support, or want to share the billing invoice, kindly click here to raise a chat. The customer support team will assist you further.