If you're having trouble locating the 'Live Class' icon on your child's dashboard, then please verify the following:
Adjust Browser Resolution: One effective way to reveal the 'Live Class' icon is by reducing your browser's screen resolution. Once adjusted, refresh the page to see if the icon becomes visible. For the smoothest experience, we recommend using the Google Chrome browser.
Access via Website or App: Users can access the 'Live Class' feature through our website on various devices, including laptops, desktops, iPads, macBooks, chromebooks, and specifically through the SplashLearn application on iOS devices (iPad/iPhone).
- Website: Simply log in to our website (www.splashlearn.com) using your preferred browser.SplashLearn
- Application: If you're using an iOS device, navigate to the SplashLearn application to access the 'Live Class' feature.
Points to remember:
- Unfortunately, the 'Live Class' feature is not currently supported on Android mobile phones, whether accessed through the SplashLearn application or a mobile browser.
- The Live Class feature is exclusively accessible within the United States for now.
If you still face any challenges or need further assistance, you can initiate a direct chat with our support team by clicking here.
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