Parents

General

• From Bugs to Glitches: How to Troubleshoot Common Tech Issues?
• We need your voice
• SplashLearn iOS app has no sound/audio. What should I do?
• What is SplashLearn?
• What skills will my child learn with SplashLearn?
• Which devices are compatible with SplashLearn?

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Account Sign Up

• Create a Parent Account on Splashlearn Website in a Few Easy Steps!
• How to signup for SplashLearn Parent account via iOS app (iPad/iPhone)?
• Sign up via the Android app (for Android users)

Account Verification

• The email address I used to sign up is incorrect/invalid. How do I change it?
• Didn’t receive the verification code?
• Who needs to verify the account?
• Why do we need to verify the email address?
• How to unlock account or reset SplashLearn password?

Manage Account & Email Preferences

• How to Delete a Parent Account?
• How do I unsubscribe to SplashLearn emails?

Live Classes

• Do I need to pay any additional fee?
• Joining SplashLearn Live Classes: A Guide for Parents to Help Their Kids Learn Better
• Will I get a reminder to join Live Class?
• The teacher cannot hear me or my child. What should I do?

Free Trial & Membership

• How do I avail free trial?
• What are the limitations (limited access) of Home Access?
• How can a Parent subscribe?
• Do I need to pay to add a new child profile?
• Can I avail free trial with a Home Access account?
• Does SplashLearn charge parents without authorization?

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Reports & Worksheets

• How can I track my child’s progress or view the report?
• How to set active topics for Learning Path?
• Do you have printable worksheets for parents?

Settings

• How to update the time zone for my parent account?
• How can parents add a new child profile?
• How can parents view/manage the account details?
• How can I change my email address/password?
• How can parents change avatar for their child?
• How do I update my child profile’s details (Name, Grade, Avatar, etc.,)?

See all 7 articles