Parents

General

• Does your student dashboard looks different from others?
• Self-Help: A guide on to how to contact us and browse help articles effectively.
• From bugs to glitches: How to troubleshoot common tech issues?
• We need your voice
• SplashLearn iOS app has no sound/audio. What should I do?
• What is SplashLearn?

See all 14 articles

Account Sign Up

• Create a parent account on SplashLearn website in a few easy steps!
• How to signup for SplashLearn parent account via iOS app (iPad/iPhone)?
• Sign up via the Android app (for Android users)

Account Verification

• The email address I used to sign up is incorrect/invalid. How do I change it?
• Didn’t receive the verification code?
• Who needs to verify the account?
• Why do we need to verify the email address?
• How to unlock account or reset SplashLearn password?

Manage Account & Email Preferences

• How to delete a parent account?
• How do I unsubscribe to SplashLearn emails?

Live Classes

• Unable to locate live class icon on your dashboard?
• Do I need to pay any additional fee?
• Joining SplashLearn live classes: A guide for parents to help their kids learn better
• Will I get a reminder to join Live Class?
• The teacher cannot hear me or my child. What should I do?

Free Trial & Membership

• Unlock the full potential of SplashLearn membership!
• How do I avail free trial?
• What are the limitations (limited access) of Home Access?
• How can a parent subscribe?
• Do I need to pay to add a new child profile?
• Can I avail free trial with a home access account?

See all 9 articles

Reports & Worksheets

• How can I track my child’s progress or view the report?
• How can parents set an active topics for learning path?
• Do you have printable worksheets for parents?

Settings

• How can parent set child's weekly practice schedule?
• How to update the time zone for my parent account?
• How can parents add a new child profile?
• How can parents view/manage the account details?
• How can I change my email address/password?
• How can parents change avatar for their child?

See all 8 articles