At SplashLearn, we prioritize transparency and aim to provide a seamless cancellation experience for our users. You can cancel your trial or subscription anytime without incurring any additional fees. We understand the importance of making the cancellation process hassle-free and want to ensure your satisfaction.
However, a few factors could be at play if you were charged even after canceling your subscription. Let’s explore them:
However, a few factors could be at play if you were charged even after canceling your subscription. Let’s explore them:
- Check Multiple Accounts: You may have an active subscription under a different SplashLearn account. To resolve this, we recommend reviewing all your accounts to ensure there are no active subscriptions.
- Timing of Cancellation: If you canceled your subscription after the renewal date and time, the cancellation may have been processed after a specific period to avoid charging you for the upcoming billing cycle. This measure helps prevent any unintended charges.
At SplashLearn, your satisfaction is our top priority, and we strive to provide the best possible experience for all our users.
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