How can parents change name, email address and password?

We understand the importance of maintaining the privacy and security of your SplashLearn account. The process is simple if you need to change or update your name, email address, or password. Follow the steps below to ensure a seamless transition:

1. Log in to your parent's account with your registered email address and password. 

2. Click on the “Parents” button available at the top-left corner of the dashboard. 

3. Click on "Settings". 

4. Scroll down and click on "Account Details". 

5. In the "Edit Parent Profile" section, you can change your name, email address, and password. To enhance the security of your account, ensure that you choose a strong, unique password.

6. Once you have made the necessary updates, click the "Update" button to save your new name, email address, and password. This will complete the process, and your account will be securely updated.

Please note that maintaining strong account security is crucial in protecting your personal information and ensuring a safe and enjoyable learning experience for you and your child.

Points to Remember:

• If you have forgotten your password, don't worry! You can easily reset it by clicking here. However, you do not need to enter a password if you signed up for SplashLearn using your Apple or Google account. Instead, you can sign in directly by selecting the Apple or Google options on the login page, making signing in quick and convenient. Here is a helpful article for more understanding: How can parents/teachers unlock the account or reset the SplashLearn password?
• If your SplashLearn account is connected to a social media account, such as Google, Facebook, or Apple, you may need the option to update the email address directly within SplashLearn. In such cases, if you wish to update/change the email address associated with your account, then kindly click here to raise a request regarding the issue. They will be able to guide you through the necessary steps to update your email address.

If you have additional questions or are facing challenges, please click here to submit a request so our customer support team can assist you.