At SplashLearn, we strive to provide an exceptional online learning experience for children with educational games, worksheets, live classes, and more. However, we understand that circumstances may arise where you need to cancel or discontinue your SplashLearn subscription. Here's everything you need to know about canceling and what it means for your child's learning journey.
If you purchased your SplashLearn subscription through Apple iTunes, please follow these steps:
If you subscribed to SplashLearn through Apple iTunes, please note that SplashLearn is not authorized to cancel or refund purchases made through Apple. However, we can guide you with the steps:
- If you have an active trial, please click here and follow the tutorial for turning off the auto-renewal option. You can turn off the auto-renewal before the trial period to avoid any charges.
- If the account trial subscription has been converted into a charge, kindly write to Apple about refunding your purchase through the ‘Apple Return’ option by following the steps in the tutorial.
- You can also contact the Apple iTunes support helpline at 1-800-275-2273 (US Helpline). For any other country, click here to find Apple support's direct helpline.
If you purchased your SplashLearn subscription through Google Play, please follow these steps:
Please refer to the tutorial for the cancellation and refund process to cancel your subscription and request a refund. You can access the tutorial by clicking here.
If you have subscribed by adding a credit/debit card to the website, here's how you can cancel/discontinue your SplashLearn subscription!
- Log in to your SplashLearn account and click on the "Parents" button.
- Select "Settings" from the options.
- Click on "Account Details."
- Go to "Membership Details" to view/manage your subscription.
Canceling your SplashLearn subscription will turn off auto-renewal on your account, ensuring you won't receive any future charges.
However, canceling your subscription can also mean that your child will no longer have access to the full range of learning materials and features that SplashLearn offers, which can impact their learning journey.
By keeping your subscription active, you can continue to support your child's education with engaging and interactive content that helps them develop important skills and knowledge.
In conclusion, canceling your SplashLearn subscription can be done quickly by following the above steps. However, it's important to consider its impact on your child's learning journey and the benefits of keeping your subscription active.
If you face any challenges or need additional support with canceling the subscription, kindly click here to raise a request regarding the issue. The Customer support team will assist you further.