In case you are unable to view or find the 'Live Class' icon on your child's dashboard.
Kindly reduce the browser's screen resolution and refresh to view the Live class icon. (We recommend Chrome browser for the best user experience).
1. Currently, the Live class feature is not supported on Android mobile phones when accessed through SplashLearn application and mobile browser.
2. Only US-based users can access the Live class feature as of now; we'll soon roll it out globally.
In case the issue still persists, kindly click here to raise a request regarding the issue. The Customer support team will assist you further.