How can teachers change the incorrect parent email under Home Access?

In SplashLearn, having accurate parent email addresses associated with Home Access is important to ensure effective communication and engagement.

If you need to update an incorrect parent email, don't worry - we're here to help! 

1. Log in to your teacher's account with your registered email address and password. 

2. Go to “Enable Home Access” from your dashboard.

3. Click on the “Send email invites” link.

4. In the list of parent email addresses, identify the incorrect email that needs to be updated. Next to it, you will find an "Edit" button represented by a pencil-like icon. Click on this button to make the necessary changes and update the email address to the correct one.

Points to remember:

1. Please be aware that once the parent has signed up and linked to the child's account, you won't be able to see the "Edit" button. Please click here to submit a request so the team can assist you accordingly.
2. If the child has been linked to an incorrect parent account/email address, it is recommended to contact SplashLearn support to unlink the child's profile from the incorrect parent account. You can click here to submit a request. The customer support team will assist you further.

They will be more than happy to assist you in resolving any concerns regarding Home Access and parent communication.