If your Google Classroom roster is not importing correctly or student information is not syncing as expected, the issue is usually related to classroom ownership, Google account permissions, roster changes, or sync timing. Follow the troubleshooting steps below to identify and resolve the issue.
To resolve this, follow the steps below.
- Update student information in Google Classroom: Add or remove students directly in your Google Classroom.
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Sync in SplashLearn: Go back to SplashLearn and click Sync with Google Classroom to update your class roster.
If you have further questions or run into any challenges, please click here to chat with us. Our support team will be happy to assist you.